Privacy Policy

At DreamMate, we take your privacy very seriously.

This Privacy Policy sets out how https://dreammate.shop/ uses and protects any information that you provide to DreamMate when you use this website.

Information we collect

When you visit the Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and any cookies installed on your device. Additionally, as you browse the Website, we may collect information about the individual web pages or products you view, the website or search terms that led you to the Website, and how you interact with the Website. We refer to this automatically collected information as “Device Information.”

Personal Information: When you make a purchase or create an account, we collect information such as your name, shipping address, email address, and phone number.
Payment Information: We use third-party payment processors (e.g., PayPal, bank cards, etc.). We do not store your credit card details on our servers.
Technical Data: We automatically collect information such as your IP address, browser type, and browsing behavior on our website through cookies and similar technologies.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card number, PayPal account, BitPay address, etc.), email address, and phone number. We refer to this information as “Order Information,” which is not shared with any other third party.

How We Use Your Information

We use the information we collect for the following purposes:

Process and fulfill your orders, including shipping and customer service.
Communicate with you about your orders, your account, or our promotions.
Prevent fraud and ensure the security of our website.

Sharing Your Information

We value your privacy. We do not sell or rent your personal information to third parties. We only share your information with trusted third parties in the following circumstances:

Service Providers: Companies we work with to help us run our business, such as shipping carriers (e.g., FedEx, DHL) and payment processors. These partners are obligated to maintain the confidentiality of your information.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

Access and Correction: The right to access and update your personal information.
Deletion: The right to request the deletion of your personal data.
Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.

To exercise these rights, please contact us at [your support email].

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.